Krisind

Frequently Asked Questions

How Krisind assures Quality / Quantity of the deliveries?

Quantity and quality is the suppliers / Manufacturers responsibility. However in case of issues with the quality or quantity, kindly submit your feedback and we will pass it on to the concerned entity.

How much time do you take to deliver?

Standard delivery times vary by the location selected and prevailing conditions. Once you select your location, an estimated delivery time is mentioned for each Krisind Partners.

Do you have charges for delivery?

Depending on location and cities Delivery fee varies and is applicable if order value is below a certain amount. Additionally, certain suppliers might have fixed delivery fees. Delivery fee (if any) is specified on the ‘Review Order’ page.

Is there any minimum order value?

We have no minimum order value and you can order for any amount.

Can I Order from any location?

We will deliver from any location to your location. We recommend enabling your GPS location finder and letting the app auto-detect your location.

Can I change Address / contact number after an order placed?

Change in Delivery address is not possible after you have placed an order with us. If you have received delivery executive details, you can directly call him; else you could contact our customer service team.

Can you supply bulk orders?

We can provide bulk orders depending on delivery time.

Can I change Address / contact number after an order placed?

Change in Delivery address is not possible after you have placed an order with us. If you have received delivery executive details, you can directly call him; else you could contact our customer service team.

Do you have digital wallet?

Krisind Wallet is a secure digital wallet where you can store digital currency and use it for faster check outs. It prevents payment failures and gives you seamless refunds when necessary.

Do you accept Sodexo voucher, card or coupon like?

We do not accept.

Can I edit my order?

You may edit your order before it gets confirmed by the suppliers. You could contact customer support team via chat or call to do so. Once order is placed and dispatched, you may not edit its contents.

Can I cancel my order?

Yes you can cancel. Please note that we will have a right to charge a cancellation fee up to full order value to compensate our restaurant and delivery partners if your order has been confirmed.

What are customer care details of Krisind?

We really value our customers and their values time hence we given up single customer care number and riddle of IVRS calls. Just search for your issue in the help section on this page and initiate a chat with us or you can email us your issue on support@krisind.com and we will reply within 24-48 hrs. We value your privacy and your information is safe with us. Please do not reveal any personal information, bank account number, OTP etc. to another person. A Krisind representative will never ask you for these details. Please do not reveal these details to fraudsters and imposters claiming to be calling on our behalf. Be vigilant and do not entertain phishing calls or emails.

I want an invoice for my order

We always email invoice to customer post order fulfilment.

Did not receive referral code?

Referral coupon is given upon the first successful transaction of the referred person. If you still have not received it, kindly send us your details at support@krisind.com and we will contact you within 48 hours.

How to apply for a job at Krisind?

Please follow the link mentioned below or send an email contact@krisind.com and we will reply within 24-48 hrs.

I want to provide a feedback

Please send an email contact@krisind.com and we will reply within 24-48 hrs.

Deactivate my account

Please write to us at support@krisind.com in the event that you want to deactivate your account.